Privacy Policy

JMS Exterior Cleaning
Last updated: 8 September 2026

JMS Exterior Cleaning respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you contact us, use our website, request a quotation or submit an enquiry through our online advertising.

Information We Collect

When you contact JMS Exterior Cleaning or request a quotation, we may collect personal information including:

* Your name
* Telephone number
* Email address, if provided
* Your address or location where necessary to provide a quotation or service
* Details of the cleaning service you are interested in
* Information you provide when communicating with us

This information may be provided through our website, telephone, email, WhatsApp, Facebook, Instagram or online advertising enquiry forms.

How We Use Your Information

We may use your personal information to:

* Respond to your enquiry
* Provide a quotation
* Contact you about a service you have requested or expressed an interest in
* Arrange appointments and cleaning services
* Communicate with you regarding work being carried out
* Provide customer service
* Maintain appropriate business, accounting and financial records
* Improve our services and advertising

We will only process personal information where we have an appropriate lawful basis under applicable UK data protection law.

Facebook and Instagram Lead Forms

JMS Exterior Cleaning may advertise through Facebook and Instagram using services provided by Meta.

If you complete one of our Facebook or Instagram enquiry or lead forms, the information you choose to provide may be passed to JMS Exterior Cleaning so that we can contact you regarding your enquiry or quotation request.

Meta may also process information in accordance with its own privacy policies.

Sharing Your Information

JMS Exterior Cleaning does not sell or rent your personal information.

We may share personal information with trusted service providers where reasonably necessary to operate our business or provide our services. We may also disclose information where required to do so by law.

Where another organisation processes personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet any applicable legal, accounting or tax requirements.

Keeping Your Information Secure

We take reasonable measures to protect personal information from unauthorised access, misuse, loss or disclosure.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

* Request access to personal information we hold about you
* Ask us to correct inaccurate or incomplete information
* Ask us to delete your information in certain circumstances
* Ask us to restrict the way we use your information in certain circumstances
* Object to certain uses of your information
* Request certain information in a portable format
* Withdraw consent where we rely upon your consent

You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).

Marketing

We will only send direct marketing communications where we have an appropriate lawful basis to do so.

Where we rely on your consent for marketing, you can withdraw that consent at any time.

Submitting a quotation request does not automatically mean that you have agreed to receive unrelated marketing communications.

Cookies and Website Usage

Our website may use cookies and similar technologies to enable the website to function and to help us understand how visitors use it.

Where required by law, appropriate information and choices will be provided regarding the use of non-essential cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or the way we process personal information.

The latest version will be published on our website.

Contact Us

If you have any questions about this Privacy Policy or how JMS Exterior Cleaning handles your personal information, please contact:

JMS Exterior Cleaning

Email: info@jmsexteriorcleaning.com
Website: jmsexteriorcleaning.com